Cancellation Policy

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You may cancel your subscription at any time.

To cancel:

• Submit a cancellation request through your client portal or
• Email support@ascendfs.vip

Cancellations must be submitted at least 3 business days before your next billing date to avoid being charged for the next cycle.

Upon cancellation:

• Future billing will stop
• Reporting and program participation will end
• Previously billed fees remain non-refundable

If a member elects to cancel enrollment prior to completing the selected program term, the account will be closed in good standing with no remaining balance due. Payment history will reflect payments made during active enrollment, and access to membership services will terminate upon closure.

Access to Membership and reporting benefits ends once the subscription period expires.

You will receive a confirmation email once your cancellation request is processed.